HEYBETLİ METALLURGY determined as its quality policy To be the most trustworthy and sought for company with an understanding to completely meet needs and expectations of customers in all processes, Continuously increase quality level by emphasizing teamwork to ensure all employees can competently use their talents at the highest level in quality systems framework, Install quality consciousness in all employees, Carry our existing technical, administrative, and financial accumulation abroad to introduce our company and Turkey to the world, Produce the most appropriate, correct, and economical solutions in the shortest time and prevent possible
future problems, To be an example of respect for our society and environment and contribute to national economy by continuously developing business volume Our.
Quality Policy For Customer Satisfaction :
* To provide customers such relationship qualities as consistency, continuity, reliability, and tolerance.
* To try to follow, understand, and meet the rapidly changing customer needs and desires.
* To evaluate the customer not as a party to negotiate, but as a partner to share the prosperous future.
* To fill the customer orders at the right time and quality as promised.
Our Quality Policy For Continuous Improvement :
* To invest for human capital and knowledge management.
* To scan intensively the global technological developments pertaining to our operations
* To secure the assistance of academia especially for the effective management of our R&D activities.
* To upgrade timely our office and production technology.